Interactive online and phone support services are provided to help customers resolve issues and to answer questions customers may have about Objectware’s products or services. Technical Support requires the full cooperation and participation of the customer in the troubleshooting process, and customer participation is essential for providing enough information for Objectware's support engineers to fully understand and resolve support issues. Objectware's support is limited to Objectware’s software and will not cover customers’ hardware, customers’ office connectivity or other 3rd party software that is not warranted by Objectware Inc.

Business hours are 8:30 am to 6:00 pm Standard Eastern Time. After hours support is available 24 hours, 7 days a week.